TERMS & CONDITIONS

30-Day Refund Policy for Living the Spiritual Life by Vayia Nafees

Effective Date: 5th April 2025

At Living the Spiritual Life by Vayia Nafees, your satisfaction is important to us. If you're not completely happy with your purchase, we offer a 30-day refund policy for eligible products and services, subject to the terms outlined below.

1. Eligibility for Refunds

You may request a refund within 30 days of your original purchase date if:

You purchased a digital course, program, or product directly from our website
You have made a genuine attempt to engage with the content or services
You are able to provide proof of purchase

Refunds are only issued to the original payment method used at checkout.

2. Exclusions

The following items are non-refundable:

1:1 coaching sessions already delivered
Group sessions or live workshops once attended
Downloadable resources (e.g., PDFs, meditations) once accessed or downloaded
Gift cards or promotional offers
Purchases made through third-party platforms not directly managed by us

3. How to Request a Refund

To request a refund, email us at [email protected] within 30 days of your purchase. Please include:

Your full name
Order number or email used at purchase
Reason for your refund request

We aim to respond to all refund requests within 3–5 business days.

4. Processing Time

Approved refunds will be processed to your original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.

5. Right to Refuse Refunds

We reserve the right to refuse a refund if we believe:

There is evidence of misuse or abuse of the policy
The request is made outside the 30-day window
The user has violated our Terms and Conditions

6. Contact

If you have questions about our refund policy or would like help with a specific order, please contact us at:

Email: [email protected]

We’re here to support you and ensure you have a meaningful and positive experience with Living the Spiritual Life.